Informasi Umum

Kode

25.05.281

Klasifikasi

000 - General Works

Jenis

Karya Ilmiah - Thesis (S2) - Reference

Subjek

Manajemen Industri Telekomunikasi

Dilihat

28 kali

Informasi Lainnya

Abstraksi

The rapid advancement of digital technology has significantly transformed the telecommunications sector, especially in cost management and administrative tasks, which are still largely handled manually. As a newcomer in the Information and Communication Technology (ICT) industry, Triple-E encounters difficulties in managing Berita Acara Penyelesaian Pekerjaan (BAPP). To improve operational efficiency, the SmartBAPP application was created to streamline data processing, send real-time notifications, and support data-driven decision-making. This research examines the application's design and implementation based on existing business workflows and evaluates system performance using the blackbox testing method. The evaluation focused on essential features, including user authentication, BAPP management, document verification, approval workflows, and automated notifications. The results demonstrate that all functions operate correctly, with no errors found in data validation or workflow execution. Additionally, this study includes a cost assessment by identifying capital expenditures (CAPEX) and yearly operational costs (OPEX), such as system development, server infrastructure, maintenance, and user training. The findings reveal that SmartBAPP enhances BAPP processing efficiency, cutting completion time by 63.78% compared to manual procedures and reducing operational expenses by 84.7% over three years. Furthermore, blackbox testing confirms the system's reliability and its effective usability for end users.<br /> <br /> Keywords: SmartBAPP, Operational Efficiency, Operational Cost Reduction, Blackbox Testing, Application Quality

  • TTI6M3 - MANAJEMEN BISNIS TELEKOMUNIKASI DAN DIGITAL
  • TTH6Z4 - TESIS

Koleksi & Sirkulasi

Tersedia 1 dari total 1 Koleksi

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Pengarang

Nama FANY FITRIA SARI
Jenis Perorangan
Penyunting Achmad Ali Muayyadi, Nachwan Mufti Adriansyah
Penerjemah

Penerbit

Nama Universitas Telkom, S2 Teknik Elektro
Kota Bandung
Tahun 2025

Sirkulasi

Harga sewa IDR 0,00
Denda harian IDR 0,00
Jenis Non-Sirkulasi

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