Measuring trainee satisfaction to improve service quality: case study at training division UPLATDA Jakarta of PT. Telkom in period May 24 - 28, 1999
I Noyoman Sugita
Informasi Umum
Kode
T-86
Klasifikasi
338.47 - Services and specific products, quantities produced, shortages, surpluses, stockpiles, forecasts and projections of supply and demand
Jenis
Karya Ilmiah - Thesis (S2) - Reference
Subjek
Services Quality, Telecommunications Industry
Dilihat
15 kali
Informasi Lainnya
Koleksi & Sirkulasi
Tersedia 1 dari total 1 Koleksi
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Pengarang
| Nama | I Noyoman Sugita |
| Jenis | Perorangan |
| Penyunting | |
| Penerjemah |
Penerbit
| Nama | Institut Manajemen Telkom |
| Kota | Bandung |
| Tahun | 1999 |
Sirkulasi
| Harga sewa | IDR 0,00 |
| Denda harian | IDR 1.000,00 |
| Jenis | Non-Sirkulasi |
