Currently, many government websites have not achieved good quality standards and have not fully met the needs of their users, one of them is Wartalutim. Therefore, this study aims to evaluate the quality of the Wartalutim website and provide recommendations for improvements needed by users to improve the quality of local government websites. This research uses Webqual 4.0, Customer Satisfaction Index, and Importance Performance Analysis. Data were collected through user surveys and analyzed statistically. The first test results show that there is a gap between user expectations and website performance. However, after do the evaluation and improvement, there was a significant increase in user satisfaction scores of 83.26%. In addition, the IPA analysis results also show a decrease in the gap between website performance and user expectations. The attributes that are prioritized for improvement (U4, U7, I5, S2) have also improved in terms of quality and meet user expectations. These findings indicate that the evaluation of website quality and the implementation of appropriate improvement recommendations can improve website quality and user satisfaction.